On the Phone

Speaking on the Telephone

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Telephone Calls

Telephoning Phrases:
Stating the Call

Useful phrases, grammar, pronunciation and structure for answering the call, giving background, stating the purpose and making small talk.
Learn how calls will vary depending on if you know the person, or if you don't know the person.

Improve your English by studying with this video. Try to remember the sentences . Click the pause button to repeat the pronunciation as many times as you like it.

Telephoning in Business English:
Keeping Control

There is no reason to feel nervous before telephoning for business in English.
You just need these control phrases that allow you to ask the other person to repeat information, to slow down, to spell or clarify. There are also phrases to help you summarize and check information.

Watch this video and try to remember the sentences . Click the pause button to repeat the pronunciation.

Spelling on the Phone in English - International English Phonetic Alphabet

When speaking on the telephone, it is useful to spell a word using the International English Phonetic Spelling Alphabet .
To spell "Club", for example, you would say: "C for Charlie, L for Lima, U for Uniform, B for Bravo."

Letters and numbers are spelled according to the international spelling alphabet adopted by: ICAO (International Civil Aviation Organization),
ITU (International Telecommunication Union),
NATO (North Atlantic Treaty Organization),
IMO (International Maritime Organization),
FAA (American Federal Aviation Administration),
ANSI (American National Standards Institute),
ARRL (American Radio Relay League)

Here is the example: